Job Description

Director of Housekeeping

Location: Menlo Park, CA

Salary: $100,000-$110,000 + up to 15% bonus

Benefits: 100% employer-paid employee health insurance

We are hiring on behalf of a luxury hotel in California for an experienced and hands-on Director of Housekeeping to oversee the housekeeping operation of a 128-room property.

This is an excellent opportunity for a proven housekeeping leader with experience in luxury hotels or high-end hospitality environments. The Director of Housekeeping will be responsible for maintaining exceptional cleanliness and service standards throughout the property while leading and developing a dedicated housekeeping team.

Key Responsibilities

• Oversee all housekeeping and public area operations across the property.
• Lead, manage, and develop a team of approximately 25 associates.
• Ensure consistently high standards of cleanliness, presentation, and guest satisfaction.
• Manage daily staffing, scheduling, training, and performance.
• Work closely with hotel leadership and other departments to ensure seamless operations.
• Monitor housekeeping budgets, labor costs, inventory, and departmental expenses.
• Establish and maintain departmental standards, policies, and procedures.
• Conduct regular inspections of guest rooms and public areas.
• Address guest concerns and ensure timely resolution of housekeeping-related issues.
• Drive a culture of accountability, teamwork, and exceptional service.

Ideal Candidate

• Previous experience as a Director of Housekeeping, Executive Housekeeper, or similar senior housekeeping leadership role.
• Experience within luxury hotels, resorts, or high-end hospitality environments.
• Strong leadership and team management skills.
• Excellent knowledge of housekeeping operations and luxury service standards.
• Proven ability to manage staffing, budgets, and departmental performance.
• Strong attention to detail and a commitment to delivering exceptional guest experiences.
• Excellent communication and organizational skills.

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