Job Description
Job Summary: In this essential role, you will manage pre-registration and registration for inpatients and outpatients, ensuring accurate data entry and providing a hospitable experience from the moment they arrive. You will also receive specialized training to help uninsured patients navigate financial aid programs and secure necessary coverage. This position operates within a fast-paced 24/7 department, offering a steady 72-hour bi-weekly schedule (3:00 PM to 11:30 PM, varying days, including every other weekend). Responsibilities Greet and register inpatients and outpatients accurately, anticipating patient needs and explaining the intake process. Secure upfront collections, calculate co-pays and co-insurance, and clearly explain financial responsibilities. Interview and screen uninsured patients to identify eligibility for state financial programs and actively assist with the application process. Navigate multiple hospital databases to enter demographic and insurance data while managing a high-volume, time-sensitive workflow. Safeguard patient information, strictly adhering to all HIPAA laws and healthcare compliance regulations. Skills & Qualifications 1+ year of medical office or high-volume healthcare facility experience (preferred). Solid understanding of health insurance processing (required) and medical terminology (preferred). computer proficiency, including Word, Excel, and the ability to seamlessly navigate multiple screens. Typing speed of 45+ WPM with excellent spelling, mathematical, and analytical skills. High school diploma or equivalent; valid driver's license required for occasional off-site travel. bilingual proficiency in Spanish or Mandarin is highly preferred. Ability to work a flexible evening schedule (3:00 PM - 11:30 PM) based on department needs.
salary: $21.33 - $21.34 per hour
shift: First
work hours: 3 PM - 10:30 PM
education: High School
Responsibilities
Greet and register inpatients and outpatients accurately, anticipating patient needs and explaining the intake process.
Secure upfront collections, calculate co-pays and co-insurance, and clearly explain financial responsibilities.
Interview and screen uninsured patients to identify eligibility for state financial programs and actively assist with the application process.
Navigate multiple hospital databases to enter demographic and insurance data while managing a high-volume, time-sensitive workflow.
Safeguard patient information, strictly adhering to all HIPAA laws and healthcare compliance regulations.
Skills
- Computer skills
- Mathematical skills
- communication skills
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Tags
Hourly pay, Permanent employment, Temporary work, Work experience placement, Work at office, Local area, Flexible hours, Shift work, Afternoon shift